Refund policy

Returns
Our policy lasts 60 days. If 60 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original jewelry packaging.

Return parcels must be listed as Product Return and customs value 0.00 on the parcel custom documents. Otherwise parcels will be returned by Irish customs directly to the purchaser. This is beyond our control. 

Return shipping is the responsibility of the purchaser. 

Refunds can only be processed once the return item has been delivered. 

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted (if applicable)
Damage or obvious signs of wear.
Any item that is returned more than 60 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Size Exchanges (if applicable)
All of our products can be easily adjusted in your local Jewelry store. 

If you prefer to return the item to us to be size adjusted then there will be a small charge to adjust and reship the item back to you. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.